Challenge: A major online apparel retailer needed to move 650,000 return units in its fulfillment centers to make space for forward-bound products.
Solution: Reverse logistics solution company Inmar automated receipts and credits; evaluated products eligible for restock; implemented a liquidation program to retain value in secondary markets; and provided value-added services like bagging, folding and labeling.
Results: Within six months, $45 million in product was returned to stock for resale. The returns backlog was relieved, and time and labor were saved by redirecting resources to forward-bound sales.
About the Solution Provider: Inmar provides the most complete, cost-effective solution for product returns in e-commerce and omnichannel. Our clients save money and time on shipping and processing, while providing data to better inform decisions. No other provider can combine technology with product processing, nationwide facility footprint and forward-thinking analytics to improve your business.