C.H. Robinson has formally introduced C.H. Robinson Labs, an innovation incubator where new ideas in logistics and supply chain are created, tested and scaled to drive solutions for C.H. Robinson’s customers and carriers. Tim Gagnon, Vice President of Analytics and Data Science at C.H. Robinson, has been tapped to lead the incubator, informally known as Robinson Labs, and its dedicated data science teams in Minneapolis, Chicago, Silicon Valley and Warsaw, Poland.
Through Robinson Labs, C.H. Robinson’s logistics experts, innovation teams, and data scientists collaborate with customers and carriers to create solutions for shippers’ challenges with the industry’s technology. Robinson Labs works with the company’s technology team of data scientists, engineers and developers. Once solutions are proven, the teams work collaboratively to scale them across C.H. Robinson.
“Our customers and carriers tell us that they are hungry for tech solutions to strengthen their competitive position and increase their efficiencies,” said Bob Biesterfeld, President and CEO of C.H. Robinson. “That’s why we have always been laser-focused on working together to solve our customers’ toughest logistics challenges. Under Tim’s leadership, Robinson Labs further demonstrates our commitment by identifying even more ways we can bring together our technology and the most comprehensive data sets in the industry to deliver solutions that cut shipping costs, simplify processes, and drive greater reliability and visibility.”
Through Robinson Labs, the company is enhancing its online business intelligence software, Navisphere Insight, which is part of C.H. Robinson’s transportation management system, Navisphere. Customers will be able to access Navisphere Insight where they will be served up the most important, actionable insights to improve their shipping performance. Robinson Labs provides insights to customers on how to improve savings, reliability and visibility. For example, with the Robinson Labs benchmark tool, shippers can reduce costs by altering lead times and volumes, as well as improve dwell times and on-time performance.
About C.H. Robinson
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With over $20 billion in freight under management and 18 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 124,000 customers and 76,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.