Rob Handfield, professor of operations and supply chain management, explains why quality control has become Amazon’s logistical downside with its suppliers in China. “Amazon’s whole business model is about distribution, not sourcing, so they never developed capabilities like auditing or qualifying suppliers,” said Handfield. “As a result, they sell anything on their website. Their whole
As the news rolls out that the vaccine rates are moving along here in the United States, it is easy for many people to become complacent. Restaurants and bars are opening up, people are starting to shop, and are returning to markets and grocery stores. However, the news from overseas is horrific. On Saturday, India
Regifting often gets a bad rap, but it can actually be the most thoughtful gesture — both for the recipient and the environment. As consumers, especially young ones, become more eco-conscious, services are popping up to reduce wastefulness in the flower industry, extending the life of old bouquets that were previously thrown away the day
Analyst insight: It’s becoming critical to meet the data demands of today’s customers, as digital natives and their parents, too, expect easy access to credible product information while shopping. Increased industry collaboration will be key to making noticeable progress in 2020. Buying things has never been easier. Securing customers, however, is increasingly difficult. More shoppers
LG Electronics Inc. got a surprise last year when Uber Freight showed the appliance maker how truckers rated its warehouses. Of the company’s nine U.S. distribution centers, the one in Georgia kept truckers waiting for hours, earning it an average 3.7 out of 5 stars in drivers’ ratings on an Uber Freight app. Digital trucking