Analyst Insight: In the 2019 Gartner CEO Survey, 89% of retail CEOs said they expect to have a “somewhat” or “very” different business model by 2021. Recommerce and rental subscriptions are two popular examples that are emerging to challenge incumbent retailers’ and branded goods manufacturers’ traditional ways of selling in areas such as apparel, electronics, homewares
Looking at the calendar, I am mildly late with this type of column, which will endeavor to take a peek into 2020, as we are roughly one week into not only a new year, but also a new decade. But better late than never, is the working theme I will have to go with, in